Glossary - LANBear

People & accounts

Owner full guide →: The person who owns a center (or several). Signs up first, manages billing, licensing, and staff from the Owner panel. Signs in with an emailed code, no password.
Staff full guide →: A login an Owner creates for someone who works the floor. Signs in to the Center panel with an email and password.
Admin: LANBear's own platform staff, in a separate panel for managing releases and every owner's account. Not something a café ever sees or needs.
Customer: The person paying to play. Can have an optional account (wallet, tier, loyalty points), or just buy a walk-in ticket with none of that.
Technician: Whoever's physically setting up or fixing a PC. Any staff member can be one. What matters is knowing the technician PIN, below.

Center: One physical location. An Owner can run several under one account.
Device full guide →: One entry per physical PC or console on the floor, paired to the Agent app installed on it.
Device Group full guide →: A set of Devices that share an hourly rate, e.g. "Standard PCs" vs "VIP Booths."
Layout: A way to tag devices into a visual zone (VIP rooms, streaming booths) so Floor View can be filtered by area.
Time Package full guide →: What actually gets sold, e.g. "1 Hour." Priced separately per Device Group.
Floor View full guide →: The live grid of every device, where staff start, monitor, and end sessions.
Session: One customer's block of time on one device, start to end.
Suspended session: A session paused with time still on the clock, resumable later instead of forfeited.

POS Terminal full guide →: The register, at /pos. Time packages and F&B products share one cart here.
Ticket full guide →: A prepaid session code sold to a walk-in, no account required.
Reservation full guide →: A booking made through the public booking page, checked in at the counter.
Shift full guide →: A cash-drawer period: opened with a starting float, closed with a counted amount.
Wallet: A customer's prepaid balance.
Tier: A per-center loyalty level with its own discounts, e.g. Bronze/Silver/Gold.
Loyalty Points: A separate earn-and-redeem points system, independent of tiers.
Promotion: A coupon code or automatic discount applied at checkout.

Agent, or Client full guide →: The Windows app installed on every gaming PC. Locks the screen, launches games, and handles kiosk security.
Pairing code full guide →: A short code that links a freshly-installed Agent to a specific Device record.
Technician PIN full guide →: A 6-digit code, set center-wide in Center Settings, that gates the Agent's Technician Settings screen, and the panic key once it's configured.
Kiosk Mode full guide →: One of several security toggles: fullscreen, locked, can't be closed during a session.
Panic key full guide →: Ctrl+Shift+Alt+F12, the emergency escape hatch. Requires the technician PIN once a real one has been set.
Watchdog full guide →: A background process that relaunches the Agent if it gets killed.

Vault full guide →: A shared game-library disk across every PC at a center, included on select plans.
Vault Server full guide →: The one PC that hosts the shared disk, assigned from the Center panel once its Agent is paired.
Vault Node full guide →: What every PC becomes by default once it's installed with Vault, mounting the shared disk without hosting it.
Update PC full guide →: The one Node allowed to keep its local changes after a reboot, so it can install or patch games.
Publish (seal) full guide →: The step that pushes the Update PC's changes out to the rest of the floor. Doesn't happen automatically.

Game Catalog: A center's list of available games, with cover art pulled in from IGDB.
License Pool: A group of shared Steam or Epic accounts, assigned automatically as sessions start.